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FAQs

When an item is sold out will I be able to order the same item again?

Probably not as Paillette_moon was designed to carry unique, limited-edition satchels. We only manufacture 3-10 of the same satchel. Thus when you see a satchel that you like, order asap.

When will I receive my satchel when I have placed an order on the online shop?

Fastway takes anything from 2-7 business days to deliver.

What if I receive my product and I am not entirely happy with it?

Kindly return the product to us and we will process a refund to you.

If I am a boutique owner and would like to stock Paillette_moon satchels how do I enquire?

Simply send a message to Lindey 073 564 9509 or email her on:  lindey@capederm.co.za, you may also contact us through our instagram page:  paillette_moon

I am interested in purchasing a few kiddies satchels as a nice gift for birthday parties.  Will I be eligible for a discount if I order more than one?

Yes, If  you order more than 3 satchels you automatically qualify for a 10% discount on the full purchase with checkout.

Will Paillette_moon always just stock moonbags? 

Definitely not, we will be progressing and expanding our range.  Currently we are planning linen-wear for spring and summer time. We are also working on 100% leather belt-bags which is high fashion in Paris, France at the moment.

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